Frequently Asked Questions

You can purchase everything from my website or have a look at our stockists here. Check out the events page for upcoming Adelaide or interstate markets.

Everything, except my t-shirts and jumpers, is Australian-made. The clothing is printed in Adelaide, but the t-shirts are ethically made in Bangladesh and the jumpers in China.

As a small art practice, I source my clothes from an Australian company that manufactures them overseas.

They’re committed to ethical practices and are transparent about the five levels in their supply chain. If you want to know more, send me an email.

I’m an Adelaide based artist, aiming to empower and celebrate the inner beauty of all women.

I’ve previously worked for a premium gift brand but took a chance and started Sandra Gale Studio. Take a look here to find out more about me.

Most orders will be shipped within two business days, although the framed art is made to order and will take 2-3 weeks to be shipped.

As much as I would love to give you a certain answer, it’s hard to know with the current climate. I hope that within most metropolitan areas, it’s a couple of days, but it’s possible to be longer.

I normally use either Australia Post or Sendle to deliver your purchase.

AUSTRALIA

Within Australia, there is free shipping for orders over $70 and $9.90 flat-rate shipping for all other orders.

Express shipping is $20.

INTERNATIONAL ORDERS

You can see any additional shipping costs at the checkout for any international customers.

Unfortunately, depending on your destination country, you may be required to pay additional duties or taxes. I recommend contacting your local customs office for more information.

Any candles or cards will be back within a couple of days, whereas all the clothing is limited edition.

For the clothing, if there’s a particular style or size that’s sold out, then, unfortunately, it is gone.

However, there will be releases in other styles, so join our inner circle to be the first to know about any new releases.

If there is an issue with your purchase upon arrival, I have a 14-day return policy in which you can contact me, and I can work out an exchange or refund. I want you to be happy and love your purchase.

The clothing must be in a re-saleable condition and unworn.

The refund policy does not apply to custom art and commissions.

The clothing is all a unisex fit. The t-shirts are a slightly oversized and boxy fit, so if you’re after a form-fitting top, you might want to size down.

The sweatshirts and hoodies are all unisex and true to size.

Click here for the t-shirt size guide

In perfect conditions, your candle should burn for up to 70 hours.

The burn turn time can vary based on a variety of factors, so we recommend you follow the candle care card, which is enclosed within each candle box.

Yes! To help minimise waste, I’ve taken the initiative to allow refills after finishing a candle.

Please get in contact with me so I can work something out.